Business and Institutions

SRP Implementation Guidance

A critical ingredient in personal safety is a standard response to any incident. Weather events, TM fire, accidents, intruders and other threats to personal safety are scenarios that institutions plan and train for.
Historically, institutions have taken this scenario-based approach to respond to hazards and threats. It's not uncommon to find a stapled sheaf of papers or even a tabbed binder in a desk that describes a variety of things that might happen and the specific response to each event.

This version of our flagship program, the Standard Response Protocol (SRP) focuses on staff training to address the issue of having occupants who may not be familiar with the SRP.

SRP Is Action Based

The Standard Response Protocol is based not on individual scenarios but on the response to any given scenario. Like the Incident Command System (ICS), SRP demands a specific vocabulary but also allows for great flexibility. The premise is simple - there are four specific actions that can be performed during an incident. When communicating these actions, the action is labeled with a "Term of Art" and is then followed by a "Directive". Execution of the action is performed by active participants and first responders. These specific actions can act as both a verb and a noun. If the action is Lockdown, it would be announced on public address as "Lockdown! Locks, Lights, Out of Sight." Communication to local Law Enforcement Agency would then be "We are under Lockdown."

Benefits

The benefits of the SRP become quickly apparent. By standardizing the vocabulary, all stakeholders can understand the response and status of the event. This common language is being taught to millions of students in the US and Canada. As these students enter the workforce or are in non school environments, having the same language and expectations provides a more conditioned response. Additionally, this protocol enables rapid response determination when an unforeseen event occurs.

The protocol also allows for a more predictable series of actions as an event unfolds. An intruder event may start as a Lockdown, but as the intruder is isolated, first responders might transition parts of the building to an Evacuation.

Guidance

Implementation Guidance

A general guide on implementing the Standard Response Protocol in Business and Institutions.

SRP Handout

This introduction to SRP gives staff the basics in a single handout.
Red Card/Green Card

Red/green/Med card

A number of red card green card variants.
Poster

SRP Poster

Hang this SRP reference poster in offices, break rooms and hallways.
Sample Public Address Poster

Public address poster

A sample public address protocol reminder poster